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Transcript:
Edfinancial Welcome Video
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[Edfinancial Services logo]
Your student loan servicer
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Located in Knoxville, Tennessee
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We've been providing outstanding service to student loan customers for over 25 years
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How did Edfinancial become your servicer?
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You completed your FAFSA, received an award letter and signed a Master Promissory Note
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The Dept. of Education sent funds to your selected school for tuition and other expenses
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Edfinancial Services was designated by the Dept. of Education as your loan servicer to help you successfully manage repayment of your loans
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We are here to help you navigate each phase of repayment:
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In-school
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Grace
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Repayment
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[hand drawing of bubbles to make cloud image a thought bubble appears with hand drawing of female graduate giving a thumbs up hand signal]
We are happy to answer all of your questions, big or small...
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[hand drawing of male professional in suit appears on right, pointing to questions that are appearing one at a time in random locations on the page and in various font sizes]
What is my balance?
How is interest calculated?
When is my first payment due?
When will I pay off my loan?
What is a grace period or PLUS deferment?
What if I can't afford my monthly payment?
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Contact our outstanding customer service team to find out more about repayment options available to you.
[hand drawing of a cell phone, envelope with @ sign to signify email, and outline of browser window appear with captions]
1-855-337-6884
customercare@edfinancial.com
www.edfinancial.com
They can help you understand the many choices available and find the solution to fit your needs.
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Connect with our social media team for important student loan updates and repayment tips.
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www.facebook.com/edfinancial
[hand draws Twitter icon]
www.twitter.com/edfinancial
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Call us today for more information about the path to successful student loan repayment.
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1-855-337-6884
Hours:
Monday - Thursday: 8:00am - 8:30pm EST
Friday: 8:00am - 6:00pm EST
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