Welcome Video Transcript

Transcript:

Edfinancial Welcome Video

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[Edfinancial Services logo]

Your student loan servicer

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Located in Knoxville, Tennessee

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We've been providing outstanding service to student loan customers for over 25 years

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How did Edfinancial become your servicer?

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You completed your FAFSA, received an award letter and signed a Master Promissory Note

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The Dept. of Education sent funds to your selected school for tuition and other expenses

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Edfinancial Services was designated by the Dept. of Education as your loan servicer to help you successfully manage repayment of your loans

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We are here to help you navigate each phase of repayment:

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In-school

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Grace

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Repayment

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We are happy to answer all of your questions, big or small...

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[hand drawing of male professional in suit appears on right, pointing to questions that are appearing one at a time in random locations on the page and in various font sizes]

What is my balance?

How is interest calculated?

When is my first payment due?

When will I pay off my loan?

What is a grace period or PLUS deferment?

What if I can't afford my monthly payment?

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Contact our outstanding customer service team to find out more about repayment options available to you.

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1-855-337-6884

customercare@edfinancial.com

www.edfinancial.com

They can help you understand the many choices available and find the solution to fit your needs.

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Connect with our social media team for important student loan updates and repayment tips.

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www.facebook.com/edfinancial

[hand draws Twitter icon]

www.twitter.com/edfinancial

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Call us today for more information about the path to successful student loan repayment.

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1-855-337-6884

Hours:
Monday - Thursday:  8:00am - 8:30pm EST
Friday:  8:00am - 6:00pm EST

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