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Explore affordable repayment plans, including the new Saving on a Valuable Education (SAVE) Plan (formerly the REPAYE plan). To learn more about the SAVE plan and other student loan benefits, use the Loan Simulator Tool at StudentAid.gov.
In Spring 2024, you will see improvements to your experience in managing your federal student loans. Beginning March 11, 2024, we will release updates to the look and feel of our website and you will then need to visit us at our new web address, Edfinancial.StudentAid.gov. Additionally, our emails will now come from .gov email addresses.
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Federal Student Aid (FSA) is your federal loan provider. FSA uses servicers (private companies) like Edfinancial Services to manage billing, questions, and payments, and to help you enroll in the best repayment plan for you.
Learn more about Federal Student Aid See your repayment options with Loan Simulator
If you are struggling with your student loans, please fill out this form to get help from the Ombudsman’s Student Loan Assistance Unit.
State of Massachusetts - Ombudsman’s Student Loan Assistance Unit (888) 830-6277
Income-driven repayment plans are designed to make repaying your student loan debt more manageable by basing your monthly payment amount on your income, family size, and federal student loan debt. If your current loan payment is high compared to your income, we recommend you repay your loan(s) under one of the following income-driven plans.
If so, you should repay your loans under an income-driven repayment plan.
Want to see a side-by-side comparison of each repayment plan, which plan(s) you're eligible for, and what your monthly payment will be?
Use the Loan Simulator tool on StudentAid.gov to see which plan is right for you.
Skip the paperwork and have your request processed faster by completing it online at StudentAid.gov*. This is the quickest and easiest way to submit your request. You will need your FSA ID, personal information, spousal information (if applicable), and income information to complete the request.
If you are unable to complete the online request, you can get a copy of the paper request form on our Forms page.
If your balance is not repaid in full after making the equivalent of 20 or 25 years of qualifying monthly payments and at least 20 or 25 years have elapsed, any remaining debt will be eligible for forgiveness.
Note: The Department of Education (ED) is conducting a one-time adjustment of payment counts toward Income-Driven Repayment and Public Service Loan Forgiveness programs. For more information, visit StudentAid.gov/idradjustment.
Income-driven repayment plans have different repayment periods, as indicated in the chart below.
Representatives are available Monday 8am - 9pm, Tuesday - Wednesday 8am - 8pm, Thursday - Friday 8am - 6pm Eastern Time
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