You can cancel or make changes to Auto Pay at any time by logging into your online account.
To cancel Auto Pay, go to your Account Profile. Under the Bank section, you will see the option to "Cancel Auto Pay". In order to prevent Auto Pay from drafting after its been cancelled, be sure to cancel Auto Pay more than 3 business days before your payment due date.
To make changes to Auto Pay, click on Auto Pay in the left navigation and update your Auto Pay enrollment. Keep in mind that any changes should be done at least 5 business days before the next payment is scheduled, otherwise the changes will not take effect until the following scheduled payment.
NOTE: You may not change Auto Pay to pay less than a loan's minimum monthly payment amount, and you may only change Auto Pay to pay more than a loan's minimum monthly payment if the loan is not currently on an Income-Driven Repayment (IDR) plan. If you are on an IDR plan, you can still pay more by making a manual payment at any time.