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Disaster Assistance is Available


If you are a federal student loan borrower who has been impacted by a federally declared natural disaster, you may be eligible for a temporary postponement of payments or reduced payments. There are also situations in which you might need your "in-school" status extended to prevent your loan(s) from entering repayment, or you may be experiencing a "closed school."

Learn more about disaster assistance in our Help Center and find additional resources. If you have additional questions, please contact us.

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Representatives are available Monday 8am - 11pm, Tuesday - Friday 8am - 8pm, Saturday 10am - 2pm Eastern Time