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Remediation Refunds

If you were recently notified that your student loan account was placed into an administrative forbearance for the months of October through December 2023, and you would like to have any payment(s) you made during these months refunded to you, you have 90 calendar days from the date shown on your notification to contact us to request a refund.

Important Updates

News of Note

Explore affordable repayment plans, including the new Saving on a Valuable Education (SAVE) Plan (formerly the REPAYE plan). To learn more about the SAVE plan and other student loan benefits, use the Loan Simulator Tool at StudentAid.gov.


Be on the Lookout for Updates

In Spring 2024, you will see improvements to your experience in managing your federal student loans. Beginning March 11, 2024, we will release updates to the look and feel of our website and you will then need to visit us at our new web address, Edfinancial.StudentAid.gov. Additionally, our emails will now come from .gov email addresses. 

There are three general phases in the life of a federal student loan. Not all loans have a grace period, so it's important to be aware of all of your loan types and when the first payments are due. Understanding the life cycle of your loan will help you when making decisions about your student loans.

Learn More About Student Loan Repayment
  • While you are still in school and enrolled at least half-time, you don't have to make any student loan payments, and you can focus on your studies. It is important to work with your school's financial aid office and keep up with deadlines or other requirements.
  • A grace period is the time in between graduation (or a drop below half-time enrollment) and the time your first payment is due. The grace period is usually six months, but it may be more or less depending on the type of loan.
  • If your loans have a standard, six-month grace period, your first payment will be due approximately six months after you graduate or drop to below half-time enrollment. Make sure your student loan servicer has all of your current contact information and explore the different repayment plans and how to make your payments, such as electronically or via automatic debit.

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