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Remediation Refunds

If you were recently notified that your student loan account was placed into an administrative forbearance for the months of October through December 2023, and you would like to have any payment(s) you made during these months refunded to you, you have 90 calendar days from the date shown on your notification to contact us to request a refund.

Important Updates

News of Note

Explore affordable repayment plans, including the new Saving on a Valuable Education (SAVE) Plan (formerly the REPAYE plan). To learn more about the SAVE plan and other student loan benefits, use the Loan Simulator Tool at StudentAid.gov.


Be on the Lookout for Updates

In Spring 2024, you will see improvements to your experience in managing your federal student loans. Beginning March 11, 2024, we will release updates to the look and feel of our website and you will then need to visit us at our new web address, Edfinancial.StudentAid.gov. Additionally, our emails will now come from .gov email addresses. 

Servicemember Benefits

Edfinancial Services appreciates your service to our country and we want to ensure that you are aware of the options available specific to student loan borrowers in the military.

Your options are specific to you loan type. Not sure of your loan type?


Available for Direct Loans and FFELP Loans

 

Available for Direct Loans Only

Need to speak to a Servicemember Liason?


 1-800-337-6884 Toll Free

 1-855-337-6884

 military@edfinancial.studentaid.gov

(Please do not include any personally identifiable information such as your social security number or account number in your email.)

Deploying Soon?


Here are some helpful tips to consider prior to deployment which will assist in managing your student loan(s).

Additional Resources


Need help?

We Are Here For You

Representatives are available Monday 8am - 9pm, Tuesday - Wednesday 8am - 8pm, Thursday - Friday 8am - 6pm Eastern Time

Don't wait in line during longer hold times and get your answer now! 😊
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